Welcome to Jalsha.Store. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
- Jalsha.Store is an online e-commerce platform that provides custom-printed products and merchandise.
- By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.
- We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective once posted on the website.
2. Products & Customization
- We specialize in custom printing (stickers, t-shirts, bottles, mugs, etc.).
- Colors, designs, and final prints may slightly vary due to screen display settings and printing processes.
- Customers are responsible for providing accurate artwork, design files, and text for personalized orders. Jalsha.Store will not be held liable for spelling errors or low-resolution images provided by the customer.
3. Orders & Payments
- All orders are confirmed only after successful payment.
- We accept payments through secure gateways. By placing an order, you agree that your payment details are valid and authorized.
- Jalsha.Store reserves the right to cancel any order in case of fraud, payment issues, or unforeseen circumstances.
4. Shipping & Delivery
- We ship Pan-India through trusted courier partners.
- Delivery timelines vary depending on location and product type. Estimated timelines will be shared at checkout.
- We are not liable for delays caused by courier services, natural events, or incorrect shipping information provided by the customer.
5. Returns, Refunds & Cancellations
- Customized products are not eligible for return or exchange unless defective or damaged.
- Refunds (if applicable) will be processed only after investigation and approval.
- Cancellation requests must be made within 24 hours of placing the order. Once processing/printing begins, cancellation is not possible.
6. Discounts, Coupons & Offers
- Promotional offers, discounts, or coupons are valid for a limited time and subject to specific terms.
- Jalsha.Store reserves the right to withdraw or modify offers without prior notice.
7. Intellectual Property
- All content, logos, images, and designs on Jalsha.Store are the intellectual property of the brand.
- Customers must ensure that the artwork/designs they submit do not infringe on copyrights or trademarks. Jalsha.Store will not be responsible for legal issues arising from customer-submitted content.
8. Limitation of Liability
- Jalsha.Store will not be held responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability, if any, is limited to the value of the product purchased.
9. Privacy Policy
- Your personal information (name, contact, address) is used only for processing orders and improving customer service.
- We do not sell, trade, or share your information with third parties, except for delivery and payment partners.
10. Governing Law
- These Terms & Conditions shall be governed by and interpreted under the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.
📩 Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us at:
✉️ Email: support.2025@jalsha.store
📞 Phone: +91 6296812178
📍 Address: 9 No. Sonatikari, South 24 Parganas, West Bengal – 743349, India